Responsible gambling

Elements Casino Langford is committed to providing a safe and enjoyable gaming experience for all our patrons. We understand that problem gambling can affect anyone, regardless of their age or background.

Help and Support

If you're concerned about your own or someone else's gaming habits, please don't hesitate to seek help. Our staff are trained to provide guidance on responsible gaming practices and we have resources available on-site to support those who may be struggling with problem gambling.

• Voluntary Exclusion Programs: If you'd like to exclude yourself from our casino for a set period of time, we can arrange this through our Voluntary Exclusion Program.
• Cool-Off Periods: We also offer cool-off periods where you can take a break from gaming and return when you're ready.
• GameSense Advisors: Our trained GameSense advisors are available to provide advice on how to manage your gaming habits. They'll work with you to set time and spending limits, help you track your progress, and support you in making changes.

Resources

We have partnered with the following organizations to ensure that our patrons have access to comprehensive resources:

• British Columbia's Responsible Gambling Website
• Gamblers Anonymous
• The Problem Gambling Help Line

In-Casino Support

If you're experiencing any difficulties while gaming, please don't hesitate to speak with a member of our staff. They'll be happy to help you access the resources available or provide guidance on managing your gaming habits.

Elements Casino Langford is committed to providing a safe and enjoyable gaming environment for all patrons.